F13-KEYS / CUSTOMER INFORMATION

Contact F13-Keys

For order, delivery, or activation assistance, email [email protected].

What to include

Include the email address used for the order, the F13-Keys order number, and a short description of the issue. Never send a password, payment-card number, or full license credential in an initial support email.

Delivery questions

If payment has completed but the delivery is not visible, contact support with the order details. The team can check the order status and delivery record without asking you to disclose account passwords.

Response expectations

Support requests are reviewed during business hours. Response time can vary with order volume, payment confirmation, and the product's delivery method.

Need help choosing or activating a license? Visit the FAQ or contact support.